Helium expands with heat and foil balloons will pop if placed or left in a hot car.
We use an inflation regulator that inflates foil and latex balloons to the exact pressure needed to stay afloat and there is little room left for expansion caused by heat. With this in mind please ensure that when you arrive to collect your balloons that your vehicle has had the air conditioner running and the interior of your vehicle is cool.
When you load balloons into your vehicle, ensure that they do not come in contact with the metal exterior, your car windows, metal fixtures or light fittings as these can cause your balloons to pop. When taking balloons out of your vehicle, ensure that they don't come in contact with any exterior surface that has retained heat or has a rough surface.
Unfortunately, once the balloons leave our door they are out of our control and no refund or free remake will be offered if they pop or deflate. No exceptions apply. We are happy to remake the balloons with a 10% remake discount. Please note that wait times will apply should we be busy with other orders.